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Here’s what you need to know about how we plan to get your order to you efficiently and promptly. And if you can’t find an answer to your question below, our friendly play experts are ready to help. Please email us:

When will my order be shipped out?

Orders leave our warehouse within 3-4 working days

Where can I track my shipment?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our warehouse or you can email us at and we’ll do it for you. You can expect a response from us within a day with your updated shipping status.

These are our trusted courier partners:

FedEx -


How much am I paying for shipping?

Nothing at all! Shipping is free for online payments and the price you see on the website is the price you pay (inclusive of taxes and shipping).

Does Skillmatics ship internationally?

Yes! Please contact us at to place an order for international shipping.