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BUILDABLES DINOSAUR X ROBOT

A1- The jaw is kept free to make the transformation process short and easy. All you need to do is push the lower jaw up and it should automatically lock with the upper jaw.

If the problem persists, please fill out the Support form and we will get back to you shortly!

A2- Yes that’s correct! The mechanism used in your dinosaur’s leg is called Ratchet Mechanism. In this mechanism, the pinion is used as a stopper and prevents the wavy gear from moving in the opposite direction. You can see this mechanism clearly on page 30 of the Build manual (Build video - 07:00).

BULDABLES SKETCHING MACHINE

A1- The Y-axis shakes if the Y-axis module is facing more friction than it is supposed to. Please refer to ‘Smart Solutions’ on page 29 of the Build manual (How to use video - 00:30) and follow the instructions carefully!

If the problem persists, please fill out the Support form and we will get back to you shortly!

A2- While inserting the Y-Axis/X-axis knobs, adjust (rotate) the piece on top with the arrow to make sure the gears interlock with each other as shown on page 21 and 24 of the Build Manual. If you are stuck at Step 11 of Task 4, on page 21 of the Build Manual (Build video - 05:33), try using a hook to attach the blue bands.

If you are facing a problem in any other step, please fill out the Support form and we will get back to you shortly!

BUILDABLES SPIN ART STATION

A1- This problem arises mainly in the canvas gear as the wooden part is very big for the snap to hold. To prevent this from happening, make sure there is no pressure on the canvas other than from the marker on top. Push the canvas from top while pushing the snap from the bottom to fix it in place. You can use a fresh snap in case the snap one gets loose overtime.

If the problem persists, please fill out the Support form and we will get back to you shortly!

A1- Make sure you have followed all the Checkpoints given in the Build manual (or instructional video). If at any time the gears get detached from each other, check if the snaps are in position and push them back in from both sides.

If the problem persists, please fill out the Support form and we will get back to you shortly!

BUILDABLES HYDRAULIC LAUNCHER

A1- This problem arises if the plunger is not getting inserted in the required hole. So make sure the snap assembly of the trigger is done correctly. Another scenario can be, the green band going over the trigger is not attached correctly please look for that. After doing required corrections, pull the plunger, you will hear a ‘tick’ sound that tells that plunger is locked.

A2- In the product scissor mechanism is completely built using snaps. So the problem area is over there. Make sure all the snaps are tightly fit and are not loose. Each snap should have four mdf pieces attached, if not please check the assembly.

BUILDABLES 3D SPY GLASSES

A1- This problem arises if both the gears are not attached and moved together. Make sure that the side gear is correctly assembled, if yes, then the problem is with smaller gear with glasses. Over here the gear should be faced towards the mdf eye frame. If not, flip the lens module and attach again.

If the problem persists, please fill out the Support form and we will get back to you shortly!

A2- The product is made for kids that's why they are made deliberately tight so that they don’t come off while playing.

If the problem persists, please fill out the Support form and we will get back to you shortly!

A3- No, the glasses aren’t meant to be used for a longer period of time. And definitely not to look at the sun.

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